Contact Information

Thank you for shopping with Diwan.

For order support, delivery updates, returns, exchanges, or general questions, our team is here to help.

Customer Support

Please contact us with your order number and a short description of your request so we can assist you faster.

Email: support@diwandubai.shop
Phone / WhatsApp: +971 52 117 9533

Support Hours

Our customer support team is available:

Monday to Sunday
10:00 AM – 10:00 PM UAE Time

Response times may vary during busy periods, weekends, or public holidays.

Order Support

For questions related to your order, please include:

• Your full name

• Your order number

• Your phone number

• A clear explanation of your request

Returns & Exchanges

For return or exchange requests, please contact us within the timeframe mentioned in our Return & Refund Policy.

Please include clear photos or videos if the item is damaged, defective, or incorrect.

Business Information

Store Name: Diwan
Location: United Arab Emirates
Currency: AED

Contact Us

For any questions or support requests, please reach out to us using the contact details above.

Diwan Support Team